This document describes how the Win456 collects, stores, uses, and protects its users' personal data in full compliance with the Brazilian General Data Protection Law (LGPD — Law No. 13.709/2018). By creating an account or using any service on the platform, you acknowledge that you have read and understood this Policy.
How win456 handles your data at every stage of your experience on the platform
Win456 collects only the data strictly necessary to operate its services: full name, CPF, date of birth, email address, mobile number, and payment details. No data is collected without a legitimate, defined purpose — there is no preemptive gathering of information that "might be useful in the future."
All data transmitted between your device and win456's servers is protected by SSL/TLS encryption. Sensitive data stored at rest — such as payment information — undergoes additional encryption. Internal access is controlled by multi-factor authentication and logged for audit purposes.
You have the right to access, correct, request portability of, and delete your personal data at any time. These rights can be exercised through our support team via live chat, WhatsApp, or email at suporte@win456.my, with no justification required for access or correction requests.
Win456 does not sell, rent, or trade users' personal data with third parties. Data is shared only with service providers essential to platform operations — such as payment processors and identity verification providers — always under confidentiality agreements.
This Policy is drafted and reviewed to maintain ongoing compliance with the General Data Protection Law (Law No. 13,709/2018). win456 has a Data Protection Officer (DPO) responsible for ensuring that all internal processes comply with the principles and obligations established by the LGPD.
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, plus any applicable legal retention obligations. Once that period has passed, data is securely deleted or anonymized so that the individual can no longer be identified.
The LGPD guarantees these rights to you — and Win456 is committed to honoring every one of them
Request a copy of all personal data win456 holds about you, including what information was collected and how it is being used.
Request the correction of incomplete, inaccurate, or outdated information in your account — such as your address, phone number, or email.
Request the deletion of your personal data, subject to cases where retention is legally required — such as financial records mandated by tax legislation.
Request the transfer of your personal data to another service or platform, in a structured and interoperable format, as provided for under the LGPD.
Object to the processing of your data for certain purposes, particularly when processing is based on legitimate interest without a sufficient legal basis.
Request the temporary suspension of the processing of your data while a correction or deletion request is being handled by Win456.
Obtain clear information about which third parties your data has been shared with and under what conditions that sharing took place.
File a complaint with the National Data Protection Authority (ANPD) if you believe your rights are not being respected by win456.
To exercise any of these rights, contact us via live chat or send an email to suporte@win456.my with the subject line "LGPD Rights".
This Privacy Policy applies to all services provided by the Win456 at win456.my, including Sports Betting, live casino, slots, crash games, and all other platform features. By using any of our services, you confirm that you have read and agree to the terms described herein.
The Win456 is the controller of the personal data collected and processed under this Privacy Policy. For the purposes of the LGPD, the controller is the entity that makes decisions regarding the processing of data subjects' personal data.
Win456 operates the online betting and casino platform available at win456.my, offering Sports Betting (football — Brasileirão Série A and B, Copa do Brasil, Libertadores —, volleyball, basketball NBB, MMA/UFC, e-sports, and more), Live Casino, slots, roulette, poker, and crash games for users based in Brazil.
For questions, requests, or complaints related to the processing of your personal data, please contact us by email at suporte@win456.my with the subject line "Privacy – LGPD" or via the 24-hour live chat available directly on the platform.
The Win456 collects personal data in the following categories, each with a defined purpose and appropriate legal basis:
2.1 Registration Data
2.2 Identity Verification Data (KYC)
2.3 Financial Data
2.4 Usage and Browsing Data
2.5 Support Communications
The personal data collected by the Win456 are used exclusively for the purposes described below:
The Win456 does not use users' personal data for purposes not described in this Policy without obtaining new consent, except where processing is required by a legal obligation.
The LGPD requires that all personal data processing have an adequate legal basis. The Win456 processes your data based on the following legal grounds established by Law No. 13.709/2018:
| Purpose of Processing | Legal Basis (LGPD) |
|---|---|
| Account creation and service delivery | Contract performance (Art. 7, V) |
| Payment Processing (Pix, boleto, card, TED) | Contract performance (Art. 7, V) |
| Identity verification (KYC) | Compliance with a legal obligation (Art. 7, II) |
| Fraud prevention and anti-money laundering | Legitimate interest / Legal obligation (Art. 7, II and IX) |
| Sending marketing communications | Data subject consent (Art. 7, I) |
| Product improvement and usage analysis | Legitimate interest (Art. 7, IX) |
| Compliance with competent authorities | Compliance with a legal obligation (Art. 7, II) |
Where processing is based on consent, the user may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. Consent can be withdrawn through our support team via chat or email.
The Win456 does not sell, rent, or trade its users' personal data. Data sharing occurs only in the following situations, always for the purpose of enabling service operations or fulfilling legal obligations:
Under no circumstances does win456 share personal data with advertisers, advertising companies, data brokers, or any entity whose interest lies in monetizing your personal information.
The Win456 uses cookies and similar technologies to ensure the platform functions properly, enhance the user experience, and analyze service performance. The types of cookies used are:
You can manage cookie preferences in your browser settings. Disabling essential cookies may prevent access to platform features that require an authenticated session.
Win456 does not use third-party cookies for advertising purposes or to track users' behavior on other sites outside the platform.
The personal data collected by the Win456 are retained for as long as necessary to fulfill the purposes for which they were collected, also taking into account the legal retention obligations applicable to the operation of betting platforms in Brazil.
Once retention periods have been met, data is securely deleted or irreversibly anonymized. If a data subject requests deletion before the legal retention period ends, the data will be blocked from further use but kept for the minimum period required by law, then deleted once all legal obligations have been fulfilled.
The Win456 implements appropriate technical and organizational measures to protect its users' personal data against unauthorized access, alteration, disclosure, or destruction. The main security measures in place include:
In the event of a security incident that results in significant risk or harm to data subjects, the Win456 will notify the National Data Protection Authority (ANPD) and affected users within the timeframe established by the LGPD, with details about the nature of the incident, the data involved, and the measures taken to mitigate its effects.
The security of your account is also your responsibility. Use a strong, unique password for Win456, never share your credentials with anyone, and contact support immediately if you suspect unauthorized access to your account.
The services of the Win456 are intended exclusively for users aged 18 and over. The platform does not intentionally collect personal data from minors and actively takes steps to prevent underage registration.
The identity verification (KYC) process includes age confirmation as a mandatory step. Accounts created with false date-of-birth information are terminated immediately upon detection, and any associated balance may be canceled.
If you believe a user under the age of 18 has created an account on Win456, please report it immediately by emailing suporte@win456.my with the subject line "Minor User". The account will be suspended for investigation and the data will be deleted upon confirmation.
To exercise any of your rights as a personal data subject under the LGPD, please contact the Win456 through the following channels:
The Win456 will respond to rights exercise requests within 15 calendar days, as required by the LGPD. For complex requests that require additional time, the data subject will be informed of the extra time needed, which may not exceed 30 days in total.
For access requests, the Win456 will provide the information in a clear, readable format. For deletion requests, the applicable mandatory retention period will be confirmed before the data is permanently disposed of.
If a data subject believes their rights are not being properly upheld, they may file a formal complaint with the National Data Protection Authority (ANPD) through the agency's official channels.
Some of the service providers that support the operation of Win456 — such as cloud infrastructure providers or gaming software vendors — may be located outside Brazil. When personal data is transferred to countries that do not offer a level of protection equivalent to the LGPD, Win456 applies the following safeguards:
Any international transfer of personal data carried out by Win456 only takes place when necessary for the provision of services and always with adequate safeguards to ensure the protection of Brazilian data subjects' data.
The Win456 may update this Privacy Policy periodically to reflect changes in data processing practices, legislative updates, or improvements to the services offered. Material changes will be communicated to users via their registered email or through a prominent notice on the platform at least 7 days before the changes take effect.
The current version of this Policy is always available on this page, with the date of the last update indicated at the top of the document. We recommend reviewing this Policy periodically to stay informed about how your data is being handled.
Continued use of the platform after changes to this Policy take effect constitutes acceptance of the updated practices described herein. If you do not agree with the changes, you may request account closure and withdrawal of your available balance before the effective date.
The Win456 has a Data Protection Officer (DPO) responsible for overseeing LGPD compliance and handling data subject requests.
To contact win456's DPO or privacy support team:
This Privacy Policy is supplemented by the Terms and Conditions and on the Responsible Gaming of Win456. Together, these documents form the complete set of rules governing the relationship between the platform and its users.
What users most frequently ask about how their data is handled
Your data is handled responsibly and in full compliance with the LGPD. Create your account, deposit via Pix, and enjoy betting on the Brasileirão, Superliga de Vôlei, UFC, crash games, and live casino — with 24/7 support in Portuguese.
+18 · Gamble responsibly · Responsible Gaming · Terms and Conditions